FAQ
If you don't find your question below, please email foreverfloralcorentals@gmail.com we would love to answer all of your questions!
Q. Where can I find some instructions for how to rent?
A. Visit our "How to rent" page by clicking here.
Q. How do payments work?
A. We offer 2 payment options: All payment is due up front, or via SHOP PAY which splits it into 4 payments. Both options will be visible at checkout.
Q. What distance is included in your delivery?
A. Delivery is included within 20 miles of our warehouse in Cincinnati, OH, zip code 45208. Our standard pickup time included in pricing is 10:00PM. Pickup times after 10:00PM can be scheduled for additional fee. If you cannot determine if your event address qualifies for free delivery, email us your address and we will be happy to let you know.
Additional delivery fees:
1-20 miles (no travel fee)
21-50 miles ($2/mile billed separately)
51-120 miles ($2,200 minimum spend + $2/mile billed separately)
Q. What are the pickup fees for pickups after 10pm
A. 10:30PM charge of $50
11PM charge of $100
11:30PM charge of $150
12AM charge of $200
12:30AM charge of $250
1AM charge of $300
Q. How much does delivery cost if it is not within 20 miles of your warehouse in Cincinnati?
A. Additional delivery fees:
1-20 miles (no travel fee)
21-50 miles ($2/mile billed separately)
51-120 miles ($2,200 minimum spend + $2/mile billed separately)
Q. What does it mean when it says price is for 1 setup/location only?
A. This means the price you pay is for our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.
Q. Can my arch/ground florals be moved from my ceremony to reception space?
A. Absolutely! Please note, arches will require a team member from Forever Floral Co. to be moved. Wedding planners, coordinators or other staff are not permitted to move the arches as they must be full disassembled, moved and reassembled by our team only. Please note, additional fees will apply. Please email us directly to discuss further. Ground florals can be moved by a wedding coordinator or planner. Please note, wedding guests are not permitted to move any of the florals.
Q. What if I want to see an Altar/Arch/ or Backdrop in person first?
A. At this time, we do not meet to show you these products because they are too large and cumbersome. We strive to provide you with clear and precise photos and videos so you know what the product looks like before you rent. Please see additional photos and videos on our Instagram account @ForeverFloralCoRentals.
Q. Can I request a different floral arrangement be made and rented for my Altar/Arch/Backdrop?
A. At this time, we are not offering custom floral arrangements.
Q. Am I able to add in any color to the arches/ground florals?
A. Yes, for a small fee, we are able to add in pops of other colors to our arches/ground florals. Please note, we are not able to remove any of the existing florals but can add in more florals on top of them. We charge $50/dozen for additional florals & typically recommend a minimum of 2-3 dozen per arch.
Q. I'm a 2025 bride. When can I reserve my florals?
A. We have not opened our books for 2025 yet. Please click here to add yourself to the 2025 waitlist and be the first to know when we open our 2025 books.
Q. There is an Altar/Arch/Backdrop that I would like for my event, but you do not currently offer it, can you get this for me?
A. We would love to know what you are looking for and we may be able to provide it for you as a rental soon. We are already in the process of adding more. Please email us the details and we can let you know if this is possible.
Q. Help - My wedding date is not available!
A. Don't see the date you need? Please click here to add yourself to the waitlist. We will inform you ASAP if anything has changed and something becomes available on your wedding date. Please note we have not opened up availability for 2025 yet. Add yourself to the 2025 waitlist here.